Virgin Home Modem Guide de l'utilisateur

V3.3.3 Avirginbroadband.com.auvirginbroadband.com.auHOME MODEM

V3.3.3 8MANAGING TELEPHONE FEATURESThis section will explain how to manage the various telephone features available within the Virgin Broadband Modem

V3.3.3 9CALL FORWARDINGThis area is where you control where your calls go to when you are on the phone, busy or don’t answer.• All calls - Diverts ALL

V3.3.3 10After you have activated call forwarding from the Management Console, the number is saved in the modem and diversions can also be turned on o

V3.3.3 11CONNECTING TO VIRGIN BROADBANDYour Virgin Broadband Modem can allow you instant access to the Internet. In most cases your computer is alread

V3.3.3 12CONFIGURING YOUR ETHERNET NETWORK ADAPTORThis step should only be done IF you cannot access the Management Console (http://192.168.1.1) other

V3.3.3 13WINDOWS VISTA - Go to Control Panel and choose Network and Sharing Centre1. Click on the line that says View Network status and tasks.2. On

V3.3.3 14APPLE MAC 10.4 – If you do not connect automatically then create a new Location1. Click Apple Mac 10.4 menu (blue icon top left)2. Go to LO

V3.3.3 15CONFIGURING YOUR INTERNET BROWSER1. Open your web browser (e.g., Internet Explorer, Firefox or Safari). 2. Type http://192.168.1.1 in the b

V3.3.3 16FOR FIREFOX: Click the Tools menu and then Options.Click the Privacy tab, in the Cookies section click Exceptions: type 192.168.1.1 and click

V3.3.3 17QUICK SETUP WIZARDSPECIFY A PASSWORD The fi rst time you access this page you will need to create a password for the in-built Administrator us

PACKAGE CONTENTSYour package should contain the following items:• Broadband at Home modem• Modem stand• Power cable• Ethernet cable• User GuideGETTIN

V3.3.3 18Wireless encryption: Encryption: The default is no encryption – Please input the following setting to secure your network:Encryption: WEPKe

V3.3.3 19QSW: STEP 3 of 7 - UMTSThis page is for setting when you want the modem to connect to the Internet.Choose a setting that is good for you and

V3.3.3 20QSW: STEP 5 of 7 - WIRELESS ENCRYPTIONTo setup the security for your wireless network connection use this screen IF you have enabled the wi

V3.3.3 21QSW: STEP 6 of 7 - FIREWALL POLICYNo changes need to be made here, click NEXT to continue.QSW: STEP 7 of 7 - FINISHReview your changes, wri

V3.3.3 22BROWSER RELOAD - You will need to click OK to confi rm all changes and have them saved to the modem.

V3.3.3 23YOUR FIRST TIME ONLINEThe fi rst time you connect, you will be taken to a special Virgin Broadband Signup Page to activate your broadband serv

V3.3.3 24d. Outgoing mail server (SMTP): smtp.virginbroadband.com.aue. User Name: Your full email address you created during signup.f. Password: The p

V3.3.3 25APPLE MAIL - To setup Apple Mail follow these steps:1. In Apple Mail client, click File menu and select Add Account and then Continue on the

V3.3.3 26CONFIGURING YOUR WIRELESS CONNECTION USING WIRELESSYour computer must have a Wireless Network Card or adapter in order to connect wirelessly.

V3.3.3 27WINDOWS VISTAClick Start; choose Control Panel then Click on the line that says View Network status and tasks 1. On the left of the window,

V3.3.3 1GETTING TO KNOW YOUR MODEM 2FEATURES 2 SIMPLE SETUP 2 INSTANT PROTECTION 2 ADDITIONAL SECURITY 2MINIMUM REQUIREMENTS 2 GETTING TO KNOW

V3.3.3 28APPLE1. Create a new location:2. Click Apple menu (blue icon top left)3. Go to LOCATION and select Network Preferences4. In the location

V3.3.3 29THE MANAGEMENT CONSOLEThis section will give you an overview of the different areas of the Management Console that you may want to use.CONNEC

V3.3.3 30LOGIN SCREENThis screen will allow you to login to the Management Console. 1. From the Connection Status page click Login on the left side b

V3.3.3 31COMMON TROUBLESHOOTING STEPSRESTORING TO FACTORY DEFAULT SETTINGSYou can restore the factory default settings for the Modem when you want to

V3.3.3 32B. Ensure that the Virgin Broadband At Home Modem has suffi cient network signal.The display screen on the Modem includes a signal indicator,

V3.3.3 33I AM UNABLE TO ACCESS ANY WEB SITES.A. Make sure the Modem is connected to the Virgin Broadband Internet network.When connected, the Modem wi

V3.3.3 34 MICROSOFT INTERNET EXPLORER 7.X 1. From the Tools menu, select Delete Browsing History. 2. Click the Delete History, Files, Cookies and P

V3.3.3 35THE CONNECTION IS SLOWER THAN EXPECTED.A. Make sure that your computer meets the minimum system requirements for Virgin Broadband At Home.To

V3.3.3 36GLOSSARY802.11b A Wireless Local Area Network (WLAN) standard. Provides a transmission speed of up to 11Mbps in the 2.4 GHz band. 802.11g A W

V3.3.3 37HSDPA High Speed Down-link Packet Access (3.5G). An enhancement to 3G technology that increases the down-link speed 1.8Mb. HTTP Hypertext Tra

V3.3.3 2GETTING TO KNOW YOUR MODEMFEATURES The Virgin Broadband At Home Modem provides home phone functionality, along with wireless broadband Interne

V3.3.3 38SPECIFICATIONSUMTS FDD UMTS, 850/1900/2100 MHz, HSDPA LAN Ethernet 10BaseT/100BaseT, Auto MDIX WLAN IEEE 802.11 b/g WLAN Security 64 bit and

V3.3.3 39GUIDELINES FOR SAFE AND EFFICIENT USEThe modem contains sensitive electronic components. For safe and effi cient use, please follow these guid

V3.3.3 40MY PASSWORDSHaving trouble remembering all of your passwords? Here’s a little cheat sheet you can use to jot down your usernames and password

V3.3.3 41

virginbroadband.com.auvirginbroadband.com.auWARNINGTHIS EQUIPMENT WON’T WORK IF THERE IS A MAINS POWER FAILURE. Please recycle meDY9055 DEC 07

V3.3.3 3THE FRONT PANEL DISPLAYTHE MAIN DISPLAYINCOMING CALLS When you receive an incoming call, the caller’s phone number will be displayed:See Using

V3.3.3 4MISSED CALLSPressing the Display button will show the most recent missed call on the modem display. Continue to press the ‘Display’ button to

V3.3.3 5SETTING UP YOUR MODEM FOR TELEPHONE AND INTERNETCONNECTING THE MODEM1 231. Plug in the power cable (black) and turn the power on. The Modem w

V3.3.3 62. Broadband connection type: HSDPA (3.5G) and UMTS (3G) are the two broadband connection types available with the Modem. A GPRS (2.5G) conne

V3.3.3 7USING YOUR TELEPHONECONNECTING YOUR PHONEThe Virgin Broadband Modem is very easy to use with your telephone handset. Just follow our simple ti